FAQ's - Frequently Asked Questions

How Do Digital Issues Work?
A digital magazine is a "living magazine," giving you the most access ever to editors, writers, and fellow readers. While the issue is meticulously planned, the role of the Holy Spirit and the community of faith and additional hearing of Scripture and viewpoints from readers is the vitality of the ongoing dialogue related to digital versions of the magazine.

You may also write an email to Wineskins or click author's emails when they are included with their bio, and write them directly.

We digitally publish at least one feature a day to the web site, including articles, audio, and forum discussions. So, come back daily for content updates to the most recent issue.

Where's The PDF?
PDFs (Portable Document Format items, readable via Adobe's free Acrobat Reader) will be available for all printed-issue articles as we have opportunity to create them for our archives. At present, there are no plans to create PDFs for articles in the online-only issues.

Why was I not notified about this issue?
All subscribers were notified by email of this new issue. Your email filters may have prevented our message from coming to you, but the message is simply a reminder of the new issue and a link to this home page.

Will NEW WINESKINS still provide printed resources?
Yes! In addition to our web site content, we’re developing printed resources that are biblical and practical. At the Look to The Hills 2003 Leadership and Worship Conferences, we unveiled the first in what we envision as a series of books that include NEW WINESKINS articles and practical readings, dramas, guidelines, and principles for your church and Christian life. We need your continued participation in this project. We pledge to keep in step with the Holy Spirit, to our readers, and to the changing ways our culture gives and receives information.

How often will www.wineskins.org be updated?
Frequently; at least a couple of times per week. A devotional reading will be offered at the top of the page. Weekly features will be added such as book and movie reviews, current articles. You will always have access to searchable archives.

Why this move to online from print?
Economy of production for a magazine whose costs left our donor-sustainers making up deficits for every issue.

What does this online magazine give me that print doesn’t?
Immediate accessibility of both current and archived issues of the magazine. Search-engine capabilities for our writers, themes, and topics. The ability to communicate LIVE with key authors about their articles. Participation in electronic community with people wanting to pursue, clarify, or challenge things said in the magazine. We envision the creation of an interactive and real time community of believers whose discourse can help us all grow in the grace of Christ.

When will I be invoiced?
Initially, you may receive an invoice for $19.95 for the online magazine. You may pay this by check or you can go to our web site and pay with a credit card. Most customers pay for the online subscription with a credit card on the secure site. You simply enter your information and each year your subscription auto-renews unless you cancel. Instructions for this are detailed when you click “ONLINE SUBSCRIPTION” or “PRINT SUBSCRIBERS CLICK HERE.”

What if I still have print issues left? Can they apply toward an online subscription?
Absolutely. We will prorate the number of issues into a dollar amount then apply it toward your online subscription. For instance, if you have three issues remaining on your print subscription, we will apply $15 (half of former print subscription price) toward your online subscription. This will give you nine months of online service (three quarters of the online price of $19.95).

What if I need assistance?
Our goal is to take each customer step by step through the process as needed. We are committed to helping you personally by phone, email, mail, and with step by step instructions on our web site. If for any reason you need further assistance, call us toll free at 888.216.9944 or email Wineskins email.

When I print articles, will the graphics print with it?
There will be both a way to print the magazine with framing graphics and a way to save ink and not print graphics. This is called a “Printer Friendly” version.

Other questions…
Call us TOLL FREE at 888.216.9944 Monday-Friday 9 am – 5 pm CST for technical assistance and other support questions.